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Refund Policy
  • Refunds are only permitted prior to submission of urine or blood specimens to the lab.
  • Refunds must be requested in writing via email, and if issued there will be a 25% cancellation fee.
  • No refunds after 21 days from receipt of payment.
  • If the ordering party disputes the charge to their credit card company that results in a"chargeback or retrieval" to econoLABS, and if econoLABS prevails in the dispute, the customer forfeits refund.